Updates to EERE's social media policies and strategy.
Communication Standards and Guidelines
May 10, 2024Highlights from the U.S. Department of Energy Office of Energy Efficiency and Renewable Energy's (EERE's) Communications Standards and Guidelines website will be sent every two weeks, emphasizing the latest updates and important pages to note.
Today, we're reviewing updates to EERE's social media strategy.
By closely monitoring metrics, we gain valuable insights into audience behavior and preferences on social media. This data-driven approach ensures that our social media efforts align with our organizational and communication goals.
After analyzing best practices from industry marketing experts and metrics from the best-performing content on EERE's social media platforms, we are updating our social media strategy to be more streamlined and educational, with a topline messaging approach.
We want your office's voice heard and represented in EERE channels while also being more intentional about where, why, and how we share content.
Our Strategy
Under our updated social media strategy, we are:
1. Prioritizing evergreen content for timeless value and ongoing engagement.
Evergreen content focuses on subjects that aren't related to a specific deadline or moment in time. This content can be used and reused verbatim while remaining "fresh" to our digital audiences. Incorporating evergreen content enriches our content strategy with consistent, long-term engagement opportunities. By focusing on topics, tips, and strategies that aren't time-specific, we can maintain audience interest, improve search engine optimization, and maximize resource efficiency by reducing the need for frequent content updates.
2. Connecting all content to one or more "Why Clean Energy Matters" themes.
Weaving Why Clean Energy Matters themes into our content strategy ensures that every piece of content contributes to the broader narrative of EERE's importance. This approach not only educates our audience but also motivates them to support and engage with our energy initiatives, fostering a more informed community.
3. Curating content for high quality over high quantity.
Prioritizing quality over quantity is crucial to avoid drowning out our own messages. This strategic shift ensures that our posts have a more significant impact, driving core actions and fostering a more engaged audience. Additionally, by "decluttering" our own channels, we have a better chance at audience engagement since algorithms prioritize posts with higher engagement rates.
You can view the updated Platform-Specific Best Practices on the Social Media Requirements and Best Practices page to see our updated posting cadence per platform.
4. Tailoring content for platforms and audiences.
No two social media platforms are exactly the same, so our messaging typically shouldn't be the same on all platforms. By tailoring content to specific platforms and audiences, we enhance the relevance and resonance of our messaging. This approach allows us to be more thoughtful about content topics, increasing the likelihood of driving desired actions from each unique audience.
You can view the updated Platform-Specific Best Practices on the Social Media Requirements and Best Practices page to see the types of content we are prioritizing per platform.
5. Leveraging leadership amplification to engage audiences through real voices.
Messages from real people tend to be more engaging for audiences, especially on LinkedIn. Leveraging the engaged LinkedIn followers of Principal Deputy Assistant Secretary Jeff Marootian, Associate Principal Deputy Assistant Secretary Alejandro Moreno, our pillar deputy assistant secretaries (DASes), and our technology office directors allows us to capitalize on existing connections and effectively disseminate key messages, creating a more authentic and relatable communication channel.
How To Post
To replace the Social Media Content Collection Form, we encourage you to submit your social media content ideas to your DAS communications lead based on the platform-specific best practices. This will help us prioritize content while ensuring that all technology offices are heard and promoted through our channels.
When submitting content to your DAS communications lead, please include:
- The main takeaway from your content
- One or more related WCEM themes
- A related link for us to promote
- Any available visual elements you have (pictures, video, etc.) that we can use to amplify your content.
Use the updated Social Media Requirements and Best Practices page to match your content to the appropriate platform.
Disclaimer
This is a new process that will continue to evolve with more data on what content our audiences are clicking. In the meantime, we encourage you to submit your ideas for social media while also considering and leveraging our other EERE-level communications channels like newsletters, stakeholder engagement toolkits, and Social Shareables on i2. You can use the Newsletter Points of Contact list to sync up your content with the most appropriate newsletter. A more detailed social strategy will be available on i2 in the coming weeks.
Questions?
If you have questions, please email [email protected] or contact our federal leads, Liz Penniman and Jacinda Reid. We look forward to working with you to keep EERE’s social media educational and engaging!
If you have any questions or suggestions related to communications standards, please email the EERE Comms Standards Team.
Up Next
Our next Communications Standards and Guidelines highlight will dig into the EERE Style Guide.
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Updates to EERE's social media policies and strategy.